Shipping Policy

Receiving Time

Receiving time = Processing time +Shipping time.

Processing time: Normally 1-3 Business Days

The time we are talking about is a business day and may be delayed if we encounter holidays.

Shipping Time&Shipping Fees

United States

Standard Shipping(7-14 business days)
Cost: $4.99
Order Price: $0-$99

Standard Shipping(7-14 business days)
Cost Free
Orders Over $99

Expedited Shipping(5-8 business days)
Cost: $12.99

Other Countries Around the World

Standard Shipping (6-12 business days) – $9.99

Expedited Shipping (5-10 business days) – $16.99

Delivery

You tracking number and the express company website link will be sent in e-mail immediately after we ship the order out.

Please contact us within 1 months since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.

Important Notice:

1. Due to the virus problem, we disinfection all item and packages for your safety concern, and we suggest you disinfection the package when get it. And packages might be delayed. Please understand.

2. Processing time: In order to guarantee the quality of our products, Martlia.com has to prepare your goods carefully before they are shipped out. Our professionally trained technicians perform strict in-house quality control checks on all products and carefully package your items to ensure they arrive in excellent condition.

3. Under the virus situation, we use DHL or FedEx for the first part of shipping and transfer to local post service(USPS, AU Post~) to get it delivered for fastest shipping. You might be not able to track it at website for few days early, but we promise it should be delivered in time and it is legit number.

Some Useful Tips

We’d hate for you to not receive your order. Please make sure that the shipping address is correct as we’re unable to redirect orders once they’re on their way to you.

Your security is important to us, so before we can dispatch your purchase we may need you to confirm your details with your card issuer. Delays aren’t fun for anyone so we’ll do our best to make it quick.

We’re all about good relationships and we work closely with our shipping partner to minimise the potential impact of custom delays on our international customers.

To minimise delays, we recommend using your work address as your delivery address.

* Please note that the time frame above not included customs delays, weekends, holidays and any unforeseen circumstances.